Live demo

We built this for Cera

This isn't a slide deck. It's a working AI agent that handles questions from clients, family members, prospective carers, and commissioners. Care visits, NHS-funded and private care, recruitment, billing, and the Cera app. Try it.

Try the Cera AI agent

Ask it about a relative's visits, NHS-funded vs private care, becoming a carer, billing, or how the Cera app works for clients and families.

How do I change my mum's morning visit time?
How can I see what's in my dad's care plan?
What's the difference between NHS-funded care and paying privately?
I'd like to apply to be a Cera carer โ€” where do I start?
I have a question about a charge on my latest invoice
Can my sister be added to the Cera app for our mum's care?
Call the voice agent
+44 7456 424361 ยท UK number

Or click the chat icon in the bottom right corner.

What Lorikeet can deliver for Cera

Built for home healthcare's real callers โ€” clients, families, carers, and commissioners โ€” with safeguarding-aware guardrails throughout.

Multi-audience by default

Clients, family members, prospective carers, and commissioners all ask different things. The agent recognises who it's speaking to and answers accordingly.

All channels available

Same AI brain across chat, voice, and email. Consistent answers about visits, care plans, billing, and recruitment.

Regulated content built in

CQC-aware guardrails. Never gives clinical advice. Urgent symptoms routed to 999 or NHS 111. Safeguarding concerns logged with the right team.

24/7 availability

Families don't worry on a schedule. Visit changes, care plan questions, and billing queries handled around the clock.

Ready for your systems

In production, connects to your scheduling system, care records, the Cera app, billing, and your recruitment ATS.

Deploy in days

This whole demo went up in hours. Your production launch can be just as quick.

How we built this for you

This demo? Built from scratch for Cera. Real logic for real home-care scenarios.

1

Mapped your audiences

Clients, family members, prospective carers, and commissioners. Different needs, one AI agent.

2

Added your knowledge

Visit changes, family access to the app, NHS-funded vs private care, recruitment, billing, and care plan reviews. All searchable.

3

Set the safety controls

No clinical advice. Urgent medical concerns signposted to 999 or NHS 111. Safeguarding concerns routed to the right team.

4

Went live

Chat is working right now. Ready to plug into your scheduling, care records, and recruitment systems.

Ready to add the world's best CX AI?

Connected to your real client and carer data, scheduling system, and care records. This sandbox is just the start.

Finish setting up your sandbox Discuss with our experts